Terms of Sale
Last updated: 8 November 2026
These terms apply to compliance templates bought on anavahsa.co.za from Anavah SHEQ Consultants, Ballito, KwaZulu-Natal. If you have a question about an order, contact us on WhatsApp 071 148 7909 or info@anavahsa.co.za.
What you are buying
Our templates are digital files (mostly editable Word documents). After payment you receive a download link on the order confirmation page and by email. Each download link can be used 5 times within 30 days of purchase, so please save the files to your computer.
The templates are a starting point. You are responsible for adding your company details and making sure the completed documents fit your workplace and current legislation. If you would like us to do this for you, ask about our monthly compliance retainer or once-off services.
All sales are final
Templates are delivered instantly as digital files, so please check the description of each template before you buy.
Licence
When you buy a template you may use and edit it for your own business, or for the business you work for. You may not resell, share or publish the templates, or pass them off as your own product.
If something is wrong with your order
We will make it right, free of charge, if:
- a file is faulty, corrupted or will not open: we will send you a working copy;
- you received the wrong template: we will send you the correct one; or
- your download link did not arrive: we will send your files directly by email.
Contact us within 14 days of your purchase on WhatsApp 071 148 7909 or info@anavahsa.co.za with your order number and what went wrong. We aim to reply within 1 business day.
Consulting and training services
Monthly retainers, once-off services and training are covered by the quote or agreement you sign with us, not by this page.
Your rights
Nothing on this page limits your rights under South African law, including the Consumer Protection Act and the Electronic Communications and Transactions Act.
